Terms and conditions
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Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
Use of the Website
You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit others.
Product Information & Pricing
We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to cancel orders if a product was listed incorrectly.
All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.
Order Acceptance & Payment
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion.
Payments are processed securely via our payment providers. We do not store your full credit card information.
Shipping & Delivery
We offer shipping across Australia. Delivery timeframes are estimates only and may vary due to external factors. We are not liable for delays caused by couriers.
Shipping fees are displayed at checkout and are non-refundable unless your order is cancelled or returned due to our error.
14-Day Return & Refund Policy
We want you to love your purchase. If you are not satisfied, you may return eligible items within 14 days of delivery.
Eligibility for Return:
- Items must be unused, unworn, and in original packaging
- A valid proof of purchase is required
Non-Returnable Items:
- Gift cards
- Downloadable products
- Customised or made-to-order items
Return Process:
Contact us at info.imjai@gmail.com with your order number. We’ll provide instructions for return. Items must be shipped to us at your own cost unless faulty.
Refunds:
Once we receive and inspect your returned item, we will notify you of your refund status. If approved, refunds will be processed to the original payment method within 3 business days.
Consumer Rights:
This policy operates in addition to your rights under the Australian Consumer Law, which guarantees a remedy for faulty goods or services.
Intellectual Property
All content on the site, including images, text, logos, and designs, is the property of [Your Business Name] or its licensors. You may not reproduce, republish, or exploit any content without our written consent.
Limitation of Liability
To the fullest extent permitted by law, we exclude liability for any loss or damage you may suffer related to the use of our website or products, including indirect or consequential loss.
Third-Party Links
We may include links to external sites. These are provided for convenience only. We are not responsible for the content or privacy practices of these sites.
Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page and take effect immediately upon publication. Continued use of the site implies your agreement to the updated Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of NSW courts.
Contact Us
If you have any questions about these Terms or our products, please contact:
Email: info.imjai@gmail.com